Shipments will be made to the contiguous forty-eight (48) states. We currently do not ship to Canada, United States territories, Alaska, or Hawaii. We are unable to ship to P.O. Boxes. Please provide a street address. Shipments are made via Fedex. Ground Delivery times vary based on location, but are usually completed within 3-7 business days. An e-mail confirmation will be sent when your order is shipped, including a shipment tracking number.
All products are backed by our product guarantee. If you are not completely satisfied with your purchase, items may be returned or refunded within 30 days of purchase and will be exchanged or credited.
If your shipment is visibly damaged upon receipt, have the delivery man note this at the time of delivery.
When returning merchandise or requesting a refund, please send the original sales receipt showing proof of purchase, along with the UPC bar code label from the back of the bottle or package. Include your first and last name (no initials), mailing address, email, phone number, and a brief note stating the reason you are requesting a refund. If you do not have the UPC bar code or receipt, please mail us the product and we will refund the suggested retail price. Tax and/or postage are not refundable.
You will be reimbursed the amount indicated on the receipt or our manufacturer's suggested retail price, should you only be able to provide the UPC as proof of purchase.
Please mail these items to:
The Bramton Company - Consumer Affairs
P.O. Box 655450
Dallas, TX 75265-5450.
Allow six to eight weeks for processing. Returns will be credited for the original price of the merchandise with proof of purchase.
Credit Card Policy
We accept the following credit cards: VISA, MasterCard, and American Express. Importantly, while we will seek to obtain an immediate authorization from your card issuer to reserve funds for your purchase, we will only charge your card once the order has been shipped. Your credit card statement will show "Retail Products Group" as the billing name of the merchant.
Disclaimer of Warranties. THIS WEB SITE, CONTENT AND ANY PRODUCTS SOLD THROUGH THIS WEB SITE ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS (COLLECTIVELY, THE COMPANY PARTIES) DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NOINFRINGEMENT OF THIRD PARTIES RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE REGARDING THE WEB SITE, CONTENT AND ANY PRODUCTS SOLD THROUGH THIS WEB SITE. SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE COMPANY PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.